Refund and Returns Policy
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please get in touch through our Contact page.
How do I return a product?
We know that sometimes you’ll need to return a product to us.
Returns Policy: GABA Clothing offers a 14-day return policy from the delivery date to receive a refund or 28 days for a gift voucher.
How To return a product?
1. Please package the item unworn with the original tags and labels attached. Any products damaged or with signs of wear may not be eligible for a refund.
2. Please also include the original invoice inside the parcel. If you no longer have the invoice, please simply include a note with your name and order number so that we can locate the return back to you.
3. Unfortunately, we are not able to offer free returns.
How long do refunds take?
– We will refund any items returned satisfactorily in line with our Returns Policy within a strict 14 days from the delivery tracking confirmation date.
– Please highlight on the original invoice that you would like a Refund and for which returned items.
– We will refund the price paid for your item and this process can take between 1-2 weeks from the date we receive your returned goods.
– We only offer refunds onto the original payment method used to make the order.
– You will receive an email notification once your refund has been processed.
– If you return an order placed on a gift voucher, the refund will be applied to the gift voucher, or a new gift voucher will be issued.
Any Other Questions?
Please get in touch through our Contact page for questions related to refunds and returns.